Stay details
Dates, accommodation, guests, arrival and departure information in one clear screen.
RYNTO Guest Portal
Everything your guest needs. One portal. No app required.
Give guests a complete digital experience from booking confirmation to check-out. Stay details, property guide, services, requests and support are available through one secure link.
Works in any modern browser. Guests do not need to install an app.
Secure guest access
Each stay receives an individual link and PIN code.
Help during the stay
Guests can request services and report issues directly from the portal.
Guest journey
From booking confirmation to check-out
RYNTO keeps the guest informed and connected throughout the entire stay.
Booking confirmed
Guest Portal
Online check-in
Arrival
Stay
Services
Check-out
Everything in one place
A complete digital experience for every guest
Reduce repetitive messages while giving guests fast access to the information and support they need.
Digital property guide
Wi-Fi, house rules, maps, gallery, nearby places and useful property information.
Guest services
Cleaning, transfers, laundry, maintenance and other services available during the stay.
Tracked requests
Guests can submit requests and see their current status without calling the manager.
Secure access
Individual portal links, PIN protection and controlled access for each stay.
Mobile first
Designed for smartphones and available in the browser without installation.
Stay information
All booking and stay details are always available
Guests no longer need to search through emails and messages. The portal keeps essential information structured and easy to find.
- Booking dates and accommodation details
- Expected arrival and departure times
- Number of adults and children
- Property address and accommodation information
- Current stay status
Digital guide
Help guests understand the property and the destination
Create a useful digital guide for every building or unit and update it without resending documents.
- Property gallery and accommodation overview
- Wi-Fi credentials and access information
- House rules and frequently asked questions
- Map and nearby recommendations
- Emergency contacts and useful links
Services and marketplace
Turn the Guest Portal into a service channel
Offer your own services today and connect local service providers through the future RYNTO marketplace.
Service requests
Every guest request stays visible and controlled
Guests submit requests through a simple form, while the management team receives structured information and tracks the work to completion.
- Request type, description and contact details
- Clear status tracking for guests
- Structured workflow for the management team
- Less communication scattered across messengers
- Complete history for every stay and unit
For property managers
Better guest experience with less repetitive work
The portal helps management teams standardize communication, reduce routine questions and deliver a consistent service across every property.
Replace scattered messages with one destination
Instead of sending the same Wi-Fi password, address, rules and instructions repeatedly, managers provide one secure portal.
1
portal for the entire stay
24/7
access to information
0
applications to install
Connect guest experience with operations
Requests created by guests become structured operational tasks that can later be assigned to employees or marketplace partners.
- Standardized guest communication
- Faster response to service issues
- Less manual coordination
- Better visibility for managers
Built for modern rental businesses
One Guest Portal for different property formats
Use the same flexible experience for individual units, large portfolios and hospitality properties.
Give apartment guests clear information and access to services throughout their stay.
Share arrival instructions, property rules, local recommendations and concierge services.
Create a digital layer for guest information, requests and additional services.
Standardize the guest experience across buildings, units and owner portfolios.
Frequently asked questions
Guest Portal FAQ
Do guests need to install an application?
No. The RYNTO Guest Portal works in a browser and opens through a secure link.
How does a guest receive access?
The guest receives a personal portal link and PIN code after the booking is confirmed.
Can the portal show information for a specific unit?
Yes. Information can be assigned to an organization, building or individual unit.
Can guests request cleaning or maintenance?
Yes. Guests can create service requests directly from the portal and track their status.
Can the portal support multiple languages?
Yes. Content can be added in multiple languages, and the portal displays the most appropriate available version.
Is access protected?
Yes. Each stay uses an individual token and PIN-protected access.
Can services be monetized?
Yes. Property managers can offer paid services, and the future marketplace will support third-party service providers.
Start with RYNTO
Give every guest a better stay from the first message
Create your workspace, add properties and start delivering a consistent digital guest experience.